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Regulatory Compliance Framework

Every architectural decision in tPay365 maps to a specific regulatory requirement. This page documents our compliance posture across FCA, GDPR, and PCI-DSS.

FCA Safeguarding

Customer Fund Protection

Customer funds are held by an FCA-regulated banking partner and are 100% safeguarded in segregated Tier-1 accounts. There is zero commingling with tPay365's operational funds at any point.

Daily reconciliation runs automatically between the tPay365 ledger and the banking partner to ensure balances are byte-accurate. In the event tPay365 ceases trading, all customer funds remain recoverable through the regulated banking partner.

Safeguarding Checklist

RequirementStatusImplementation
Client money segregationImplementedSeparate Tier-1 accounts with banking partner
Daily reconciliationImplementedAutomated daily balance check
Client money reportPlannedMonthly CASS report generation
Adequate recordsImplementedAppend-only audit log
Notification to FCAPlannedAutomated breach notification pipeline

UK GDPR

Data Subject Rights

RightImplementation
Access (Art. 15)Full data export via API within 30 days
Rectification (Art. 16)In-app profile editing, vault update
Erasure (Art. 17)Crypto-shredding: encryption key destruction
Portability (Art. 20)Structured JSON export of all personal data
Restriction (Art. 18)Vault freeze: data retained but inaccessible
Objection (Art. 21)Marketing opt-out, processing restriction

Crypto-Shredding

When an account is deleted, we don't just mark records as deleted. We destroy the encryption key. All associated ciphertext becomes permanently unrecoverable — even by us.

This approach satisfies the GDPR right to erasure without requiring row-level deletion across distributed systems. The ciphertext can remain in place; without the key, it is mathematically indistinguishable from random noise.

Data Processing Agreement

All third-party processors operate under signed DPAs that mandate equivalent encryption standards, breach notification obligations, and sub-processor restrictions. No PII is shared without a valid legal basis documented in the processing register.

Breach Notification

tPay365 commits to a 72-hour ICO breach notification window. The automated pipeline detects anomalies, classifies severity, and generates pre-formatted ICO notification drafts. Affected data subjects are notified without undue delay.

PCI-DSS Alignment

tPay365 does not directly store, process, or transmit cardholder data. All payment processing is handled by PCI-certified partners. Our internal controls align with PCI-DSS principles as a defence in depth measure.

Key Controls

  • Network segmentation between all services
  • TLS 1.3 minimum for all data in transit
  • Regular penetration testing schedule
  • Vulnerability management program
  • Access control and authentication (mTLS + API keys)